Commissioned Art Terms & Conditions

Please review the terms and conditions carefully before contacting me about your project.

Copyright

Copyright of the finished artwork is retained by the artist. The artwork may be used for promotional reasons in social media or in a website portfolio. If you wish not to have your commissioned artwork on social media for privacy reasons please inform me at the start of the project. You may not make duplications of the finished artwork for profit or otherwise. Please contact me if you would like prints made of your artwork.

Payment

A 50% non-refundable deposit fee is due at the start of the project to cover the artist’s time, administration, and materials used. The final payment is due when the project is completed.

Shipping

All orders are shipped directly to you with a tracking number and insurance. If you would like your artwork shipped to a different location, please indicate that in your initial correspondence with me.

The artwork is shipped within 1-3 business days from completion. If you require your artwork by a specific date please let me know so we can create a work-back schedule that accommodates this. Depending on my schedule and wait times I may or may not be able to accommodate this but will do my best if time allows.

I use USPS or UPS for most shipped orders. If another shipping provider is required, this may result in an additional fee.

Cancellations

Cancellations must be made by email only. The 50% non-refundable deposit fee will be retained as a loss of business, to cover the artist’s time, materials, emails, mock-ups, and any fees. If a cancellation is made and work has already been started on the art, the artist will retain the artwork at whatever stage it is in.

Your happiness with your art investment is extremely important to me, so please contact me about any issues that may arise.

Client Conduct

The client agrees to respond to emails regarding proofs and revisions in a timely manner (3-5 business days). If the client has not responded within that time, a follow-up email will be sent. If there is still no response, the artist reserves the right to postpone the project until a response is received. This can affect the due date of your project.

Although the occurrences are rare, the artist also reserves the right to cancel the project due to abusive behavior or if a failure to respond in a timely manner occurs multiple times in the course of the project will cause significant delays. Upon the artist canceling the project, the artwork will also be retained along with the 50% non-refundable fee.

Timing

I will provide an estimated completion date in your customized quote. Please indicated if you require your artwork for a specific date (e.g. birthday, anniversary) in your initial email to me about the project. I will do my best to accommodate those requests, but it may not always be possible depending on my schedule and time of year.

Process & Revisions

The mediums that I work in which are watercolor paints, pencils, and oil pastels which are not very forgiving once applied. Therefore, revisions at late stages or completion of the project are next to impossible without compromising the quality of the finish of your piece or completely starting over.

For this reason, I like to get approval for your ideas(s) in stages if possible or necessary. This initial stage is deciding on what style you would like the painting done in and what kind of layout you would like. I will then select images I think fit your request and include you on the process as we move forward. Once the painting has started, little can be changed.

Please Note: A maximum of 2 revision requests is allowed at the beginning color and loose style decisions. Anything beyond that will result in an additional fee and could affect your time of completion or result of the painting.

Damage or Shipped Artwork

Tracking and insurance are added to each shipped artwork. The artwork is packaged to prevent damage, however, in the event that damage may occur during transit please send a photo of the damaged artwork to me via email right away. The damaged artwork must be returned to me and a new version will be created at no cost. Complete recreations of the damaged artwork may not be able to be done right away depending on the size, complexity, and waiting list in my schedule.

Privacy Policy

I take your privacy seriously and will not sell, distribute, or lease your personal information to third parties. You will be added to an exclusive email list for my commission clients for the purpose of correspondence on the project and will receive occasional emails on promotions. If you wish to not receive promotional emails from me after the project is complete, please let me know.